车间作业,班组长接检验员“派工单”后,安排好维修工作业。
For workshop operation, the team leader shall arrange the maintenance work after receiving the inspector's "work order".
核对车辆信息:修车单位相关信息如车牌号,底盘号,进出厂时间等,记得要防止结算错误。
Check the vehicle information: the relevant information of the repair unit, such as the license plate number, chassis number, and the time of entering and leaving the factory, remember to prevent the settlement error.
里程数:汽车故障比较严重的时候可能要把车子留在修理厂一阵子,这个时候就要记住里程数,要防止不安分的修车师傅,把车子开出去玩耍,一般修车,及时加上一些试车的项目更远也不要超过20。
Mileage: When the car has a serious fault, you may have to leave the car in the repair shop for a while. At this time, you should remember the mileage. You should prevent the restless repair technician from driving the car out to play. Generally, when repairing the car, add some test items in time, and the farthest distance should not exceed 20 kilometers.
看维修项目:
济南哪里修奥迪比较厂家认为,维修的时候可以理解哪些维修保养操作,如果没有超出开始和汽车服务约定的项目,可以问问汽车服务顾问和修车师傅。
Look at the repair items: where is the Audi repair in Jinan? The manufacturer thinks that it can understand the repair and maintenance operations during the repair. If it does not exceed the items agreed with the car service at the beginning, you can ask the car service consultant and the car repair technician.
把多余机油带走:买机油的时候很难买到合适的量,比如买了5升的油不需要那么多,多余的可以尽量带走。
Take away the extra oil: It is difficult to buy the right amount of oil when buying it. For example, it is not necessary to buy 5 liters of oil. Take away the extra oil as much as possible.
要会看维修结算单:要先仔细看结算清单上的内容再签字,如果出现维修费用,可以用单据作为凭证。
Be familiar with the repair settlement document: carefully read the contents of the settlement list before signing. If there are repair costs, you can use the document as a voucher.
用好车辆免检项目:4S店铺和连锁店会有检测的项目,周期性的做一些车况检查很必要。
Make good use of vehicle inspection exemption items: 4S stores and chain stores will have free inspection items. It is necessary to do some vehicle condition inspection periodically.
维修工在施工过程中发现问题,急需增加的维修项目,要及时向检验员汇报;维修工领用配件需征得检验员同意,由检验员开具用料批条到仓库领用。
The maintenance personnel shall report to the inspector in time the problems found in the construction process and the maintenance items urgently needed to be added; The maintenance personnel shall obtain the approval of the inspector before receiving the parts, and the inspector shall issue the material approval note to the warehouse for receiving.
检验员在整个维修过程中要实施质量跟踪,协助维修工解决处理技术难题,对需要增加的维修项目及时与业务部联系并确认,再落实维修。
The inspector shall implement quality tracking during the whole maintenance process, assist the maintenance workers in solving technical problems, timely contact and confirm the maintenance items that need to be added, and then implement the maintenance.
在诊断和维修中,有可能会发现一些出乎意料的服务项目。发生这种情况时,服务接待须和客户联系,讨论对所要执行的工作和交车时间的改动。服务接待此时应表现出坦率和真诚的态度,以使客户确信追加这一工作是必须的,避免客户产生疑虑。更多相关维修内容就来我们网站
http://www.lutongqixiu.com咨询吧!
During diagnosis and maintenance, some unexpected service items may be found. When this happens, the service receptionist must contact the customer to discuss the changes to the work to be performed and the delivery time. The service reception should show a frank and sincere attitude at this time, so as to convince the customer that the additional work is necessary and avoid the customer's doubts. For more relevant maintenance content, please visit our website http://www.lutongqixiu.com Ask!